{"id":3382,"date":"2025-11-17T15:04:28","date_gmt":"2025-11-17T14:04:28","guid":{"rendered":"https:\/\/www.campingauboisdormant.fr\/faq\/"},"modified":"2026-04-22T13:37:26","modified_gmt":"2026-04-22T11:37:26","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.campingauboisdormant.fr\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ &#8211; Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-group section-1 has-custom-color-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-fad7bae4 wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-right:0px;padding-bottom:var(--wp--preset--spacing--60);padding-left:0px\">\n<div class=\"wp-block-cover is-light\" style=\"padding-top:8rem;padding-right:10rem;padding-bottom:10rem;padding-left:6rem\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-custom-color-3-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-c4e87902 wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading big-title has-custom-color-1-color has-text-color has-link-color has-elegant-font-family wp-elements-25d078ea0ed74a51f12623a836c1645d\" style=\"margin-bottom:4rem;font-size:clamp(2.2rem, 2.2rem + ((1vw - 0.2rem) * 3), 4rem);line-height:1\">Frequently Asked Questions<\/h1>\n\n\n\n<div class=\"wp-block-columns section-faq is-layout-flex wp-container-core-columns-is-layout-cf06de28 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-custom-color-4-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-80fb368b wp-block-group-is-layout-constrained\" style=\"border-radius:50px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"big-title has-custom-color-1-color has-text-color has-link-color has-elegant-font-family wp-elements-e2307039712096f7257f7033502816be\" style=\"font-size:clamp(1.25rem, 1.25rem + ((1vw - 0.2rem) * 1.25), 2rem);line-height:1\">General<\/p>\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is the campsite VACAF approved?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>Yes<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is it possible to arrive outside reception opening hours?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>Please contact us, and we will see what we can do. Your satisfaction is our top priority. <\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Can we pay for the reservation with holiday vouchers?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>The deposit must be paid by bank transfer or check. The balance is payable by ANCV upon arrival, with a check payment in advance (not cashed and returned upon arrival). <\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">What are the refund conditions in case of cancellation?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>A cancellation option is offered. No refund if the option is not taken. <\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is it possible to modify my reservation?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>Yes, subject to notice and availability. We pride ourselves on our flexibility. <\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group has-custom-color-4-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-80fb368b wp-block-group-is-layout-constrained\" style=\"border-radius:50px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"big-title has-custom-color-1-color has-text-color has-link-color has-elegant-font-family wp-elements-cb1036b587966adb16e89e683133e393\" style=\"font-size:clamp(1.25rem, 1.25rem + ((1vw - 0.2rem) * 1.25), 2rem);line-height:1\">Pool<\/p>\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is the aquatic area open during low season?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Are swimming caps and speedos mandatory at the pool?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>Only swimsuits are mandatory for hygiene reasons.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Are qualified lifeguards present around the pools?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No, children (under 15) must be supervised by their parents.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is the pool heated?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No, it is in direct sunlight.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is the swimming pool accessible to visitors to the Correze campsite?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-custom-color-4-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-80fb368b wp-block-group-is-layout-constrained\" style=\"border-radius:50px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"big-title has-custom-color-1-color has-text-color has-link-color has-elegant-font-family wp-elements-19f292448100c6bf9d5a1476a9a047c7\" style=\"font-size:clamp(1.25rem, 1.25rem + ((1vw - 0.2rem) * 1.25), 2rem);line-height:1\">Accommodation<\/p>\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Are sheets and towels included in the accommodation?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No, only duvets or blankets are included. You must bring your own household linen (sheets, tea towel, towels). A sheet rental option is available (subject to availability).  <\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is it possible to choose your pitch?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>If you know the number of the pitch you would like, please let us know. We will do our best to accommodate you. <\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Can we add a tent next to a mobile home?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Are all mobile homes air-conditioned?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No, we are in a wooded area, and you benefit from natural shade.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Are the mobile homes equipped with dishwashers?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is there a TV in the mobile homes?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group has-custom-color-4-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-80fb368b wp-block-group-is-layout-constrained\" style=\"border-radius:50px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"big-title has-custom-color-1-color has-text-color has-link-color has-elegant-font-family wp-elements-6f432d6a1cb79878e07fc4b3b37108ac\" style=\"font-size:clamp(1.25rem, 1.25rem + ((1vw - 0.2rem) * 1.25), 2rem);line-height:1\">Services<\/p>\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Can we rent bicycles at the campsite?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>No, but a rental service is available 5 km away.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Can I rent a baby cot or a high chair?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>Yes, subject to availability.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n<details class=\"gt-fse-faq wp-block-gt-gt-fse-faq\" data-wp-interactive=\"gt-fse-faq\" data-wp-context='{\"isOpen\": false}'>\n\t<summary aria-expanded=\"false\" class=\"gt-fse-faq-summary\" data-wp-on--click=\"actions.toggle\" data-wp-bind--aria-expanded=\"context.isOpen\">\n\t\t<div class=\"gt-fse-faq-summary-text\">Is there a bread delivery service?<\/div>\t\t<span class=\"gt-fse-faq-opener\"><\/span>\n\t<\/summary>\n\t<div class=\"gt-fse-faq-content\">\n\t\t\n\n<p>Yes, during high season.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2782,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"FAQ | Frequently Asked Questions","_seopress_titles_desc":"Discover our VACAF campsite that prioritizes your satisfaction, with flexible bookings, ANCV payments, and much more. Contact us! 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